Can i cancel centurylink online

If you are forced to move your home to a new address, Centurylink offers some solutions for this as well. This includes transferring your connection to a new address with additional promotional offers. All your earlier account profiles will be the same along with the other option to amend the service plan if required. So, if you are still reading this, I believe you have made up your mind to terminate the connection as soon as possible. So, let us discuss the easy steps on how to cancel Centurylink.

Learning these steps will help you to save your precious time, money, and, most importantly, peace of mind when you plan one. Canceling an Internet provider can sometimes be a confusing task and time taking as the provider does not want to lose customers quickly. They want to delay the process and even lure you with some offers to keep its connection. This happens with every Internet provider.

Call the Centurylink Cancellation phone numbers as mentioned below. Call the number between 8 am — 6 pm, Monday through Friday. If you do not want to make a call, you can also use chat support to contact the Company to terminate your connection.

The chat support is very fast and this can be accessed on their official website. A CenturyLink client assistance agent will help you with the closure procedure. Let them know that you do not want their connection. The agent will, at that point, approach you for your name, telephone number, and record number to confirm your identity. Wait on hold while the agent forms your request. You may need to pay the outstanding bill before the account is closed completely.

In case, your service is not canceled, you can contact the Company and produce the request affirmation number. You can demand to find the latest status of your request.

Now, return your device. This includes the wires and cords also. Also, make sure to return the equipment within 30 days from the date of cancellation request. If required pay the pending bill and close your account. This way you can close your account at ease. Centurylink charges early termination fees. Quick Fact. So, if your agreement is for 24 months and you cancel within four months.

You will have to pay a month penalty i. Every new cancellation request is processed on working days. So, make sure you call them during their working hours. Tips and Warnings. Related Articles. Author Info Last Updated: August 26, Call the Customer Services number. A CenturyLink customer service representative will assist you on the cancellation process.

You have to call the correct customer service line depending on the type of service you currently have: For residential lines, call For business lines, call Inform them that you would like to cancel or disconnect your service.

The representative will then ask you for your name, phone number, and account number, which is located at the upper portion of the CenturyLink billing statement. Wait on the line while the representative processes your request. Pay the outstanding balance. If you have any unpaid statements prior to your request of disconnection, you need to pay it before your account gets fully cancelled. Provide any bank account or credit card information to the customer service representative where the unpaid balance can be charged.

Claim any deposit that you've made before. If CenturyLink asked you to make a deposit when you got your service, you can refund that deposit together with interest provided that you canceled your service after 12 months from the date it started.

Deposits and interests will reflect on your final bill. It probably varies depending on location. Yes No. Not Helpful 3 Helpful Yes, you can go on chat to 'speak' with customer service, but it is tedious and slow.

They are also only available during the same times the live help is available. This means it does not change over the years, and you are locked in. This is also a provider that has an extensive service area. You can live out in the desert and may still be able to get CenturyLink for your home. You can also choose many bundles, which is nice if you need internet, cable, and a home phone. For many people, the bundle is cheaper than paying for each item.

The truth is there are a few advantages of using CenturyLink, and it can be a dealbreaker for many customers. This company does not offer deals for first-time buyers or any special introductory offers. Customer service is a huge hit or miss, which can make it challenging to get good customer service or your answers offered. There are exceptionally low download speeds that can affect the use of your internet.

You can now use many other providers, and it is okay to want to try out the competition. Here are some reasons you may choose to cancel this network. It is not worth the money just for a weekly dose of high-speed streaming. Some competitors want you to join their team.

They will offer better introductory offers and lock you into a better price after the introductory period is over. This gives them a competing edge over CenturyLink. One of the advantages of CenturyLink is that they provide bundles that make it cheaper for you to get all services. However, this is only good and worth the price if you use all the services. Many people wonder if they can cancel this online, and unfortunately, the answer is no. The best and easiest way to cancel a CenturyLink package is by calling their customer service number.

You can do this Monday-Friday between 8 am-6 pm. However, there may be a long wait, and they will put you on hold until a representative can speak to you. Many places have a call-back service if you do not have time to wait on hold.

Before you get on the phone, you will need to gather some information. Firstly, you will need to know whose name is on the account. Secondly, you may need an account number.

Thirdly, you will need to state exactly why you are canceling your account. This will help them identify areas they need to work on so they do not lose more customers. You may also need your credit card information to pay the fee to end the contract.